Watani platform enables citizens, residents and visitors to evaluate the services of public agencies transparently. And share opinions in order to improve and develop these services, in pursuit of the Kingdom of Saudi Arabia to build a prosperous future for the country and the citizen to enjoy, and in line with the Kingdom’s Vision 2030, which aims to achieve higher levels of progress in government performance, the National Center for Measuring the Performance of Public Agencies “ADAA” was established to be linked to the highest authority in the kingdom

About Watani

In pursuance of Saudi Arabia building a thriving future for the nation and citizen in line with the Saudi Vision 2030 which aims to achieve higher levels of progress in government performance, the National Center for Performance Measurement (Adaa) was established and linked to the highest authority of the Kingdom to raise the level of responsibility and transparency in the overall government performance.

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Strategic Objectives

Supporting public agencies in implementing their goals and strategic plans according to indicators that contribute to ensuring the achievement of their approved goals, initiatives and projects, and supporting the processes of improving and developing government services by measuring service quality and beneficiary satisfaction.


To be a leading world class performance measurement center driving organizational excellence and achievement of the national vision.


To implement processes that measure public entity performance and offer the support to achieve the Kingdom's Vision 2030, associated development plans, and improve communication with beneficiaries.


Accountability - Accuracy - Efficiency - Collaboration - Trust - Transparency.


Support public entities in achieving their ambitions and strategic objectives based on performance indicators that ensure successful fulfilment of their objectives, initiatives and endorsed projects

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Communications & Complaints

Communications & ComplaintsCommunications & Complaints
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